PUBLIC OFFER
This Public Offer (hereinafter – the “Offer”) is the official offer of LLC “Little Big People” (hereinafter – the “Seller”) to an unlimited number of individuals and legal entities to conclude with the Seller a contract for the sale of goods by remote means or a contract for the provision of services under the terms and conditions established by this Offer and applicable legislation of the Russian Federation.
By making any purchases on the website located at: www.peekabooorganic.com (hereinafter – the “Website”), the Client confirms their agreement with the following terms and conditions.
If you do not agree with any part of the Offer, you are entitled to refuse to purchase goods, order works, or services provided by the Seller.
1. DEFINITIONS
1.1. Order of goods – items from the range of Goods offered for sale on the Website, specified by the Buyer when placing an application for the purchase of Goods on the Website.
1.2. Order of services – items from the list of works / services offered on the Website, specified by the Buyer when placing an application for services / works on the Website.
1.3. Client – any individual or legal entity with legal capacity wishing to conclude with the Seller a retail sale contract remotely or a service contract under the terms of this Offer.
1.4. Recipient – any person who presents order number information or other (including electronic) confirmation of the conclusion of a contract with the Seller or placement of an order, unless otherwise provided by this Offer.
1.5. Website – the website www.peekabooorganic.com through which the Seller offers its goods or services.
1.6. Goods – tangible items placed for sale by the Seller on the Website.
2. GENERAL PROVISIONS
2.1. Acceptance of this Offer is the fact of the Client placing an Order for goods or services and sending it to the Seller. Placing an Order means the Client agrees to all the terms of this Offer.
2.2. The Seller has the right to amend the Offer. The new edition comes into force upon publication unless otherwise stated.
2.3. The validity period of the Offer is not limited unless specified on the Website.
2.4. The Seller provides necessary and accurate information about the goods, works, or services, including main consumer properties, place of manufacture, scope, warranty period, and shelf life either on the Website or upon the Client's request.
2.5. Information about the Goods may also be provided in technical documentation, on labels, by markings, or in any other way commonly used for specific goods. Mandatory conformity information is provided as per technical regulation laws of the Russian Federation.
2.6. The relations between the Seller and the Client are governed by the Civil Code of the Russian Federation, the Consumer Rights Protection Law of the Russian Federation No. 2300-1 dated 07.02.1992, and other legal acts.
2.7. Product descriptions are for reference and may not fully represent properties such as color, size, or shape. The Client must clarify these before ordering. The Client acknowledges that product images may differ from actual appearance.
2.8. By registering on the Website and/or placing an Order, the Client:
● 2.8.1. Confirms their legal capacity and agreement with the Offer.
● 2.8.2. Accepts liability for obligations arising from placing the Order.
● 2.8.3. Confirms responsibility for accuracy and completeness of the entered data.
● 2.8.4. Accepts risks of errors or inaccuracies in personal, payment, and delivery information.
3. PRICE OF GOODS, WORKS, AND SERVICES
3.1. Prices are listed on the Website for each item.
3.2. The Seller may unilaterally change prices. Existing Orders are paid at the rate valid at the time of Order placement.
3.3. Delivery costs are shown on the Website or communicated to the Client during ordering.
3.4. Payment is considered completed upon receipt of funds in the Seller's bank account.
3.5. Payments are made using the methods listed on the Website.
4. ORDER PLACEMENT
4.1. Orders are placed via the Website.
4.2. Client must provide:
● 4.2.1. Full name of Client or Recipient;
● 4.2.2. Delivery or service address (if applicable);
● 4.2.3. Email address;
● 4.2.4. Contact phone number.
4.3. Personal data is processed as per the Privacy Policy on the Website.
4.4. Product/service name, quantity, SKU, and price are listed in the Shopping Cart.
4.5. Additional information may be requested. Failure to provide may result in service denial.
4.6. Client is fully responsible for data accuracy. The Seller is not liable for non-performance due to incorrect data.
4.7. Orders can be placed 24/7 except during service downtimes.
5. DELIVERY AND TRANSFER OF GOODS
5.1. Delivery terms and methods are defined during Order placement.
5.2. The Client specifies the delivery address when ordering.
5.3. Delivery time includes order processing and shipping. Estimated time is shown on the Website.
5.4. Delivery is performed as per the method chosen by the Client. The Client must ensure access and availability for receiving the order.
5.5. Seller's delivery obligation is fulfilled once the Order is handed over to the Client/Recipient.
5.6. The Order may be handed over to any person who presents the order number or confirmation.
5.7. Title and risk pass to the Client upon delivery.
5.8. Client/Recipient must inspect the Goods upon receipt.
5.9. If issues are found (missing items, wrong items, damaged packaging, etc.), the Client may refuse the Goods under Section 6.
6. REFUSAL OF GOODS. RETURN PROCEDURE AND TIMEFRAME
6.1. Returns are processed in accordance with the Consumer Protection Law and the Retail Sale Rules (Decree No. 2463 of 31.12.2020). Certain non-returnable items are listed in the said decree.
6.2. The Client may refuse the Goods at any time before delivery, and within 7 days after. Customized goods are not subject to return.
6.3. Refunds for proper-quality Goods are issued within 10 days of request. Return shipping costs are borne by the Client.
6.4. Claims for defects may be made within the warranty or shelf-life period.
6.5. For return of defective items, the Client must email yo@peekabooorganic.com with supporting materials (photos, etc.).
6.6. The refund date is the date the Seller’s bank processes the refund.
7. CONDITIONS AND PROCEDURE FOR PROVIDING SERVICES AND WORKS
7.1. The list and cost of works/services are available on the Website.
7.2. Documents confirming completion are issued if required by law.
7.3. Any deficiencies must be reported within 3 working days, unless otherwise specified.
7.4. The Seller must correct issues within 30 working days from the receipt of the claim.
8. PAYMENT FOR ORDER
8.1. The Client pays using the available methods at checkout.
8.2. If not paid within the indicated time, the contract is deemed not concluded.
8.3. If required by law, e-receipts are issued and considered delivered when emailed or otherwise transmitted.
9. PERSONAL DATA PROCESSING. CONFIDENTIALITY
9.1. By registering or ordering, the Client consents to data processing and sharing with third parties for order fulfillment.
9.2. The Seller will use the data solely for Offer performance.
9.3. Data processing is governed by the Website’s Privacy Policy.
10. LIABILITY OF THE PARTIES
10.1. Liability for non-performance is in accordance with Russian law.
10.2. The Seller is liable only if the Client fully complies with this Offer.
10.3. The Seller is not responsible for data provided by the Client.
10.4. Disputes unresolved via negotiation may be addressed by claim (response within 20 working days). If not resolved, disputes go to court per the Seller’s location or applicable consumer protection rules.
11. SELLER DETAILS
Seller: LLC “Little Big People”
Email: yo@peekabooorganic.com
Legal Address: 127015, Moscow, Bolshaya Novodmitrovskaya St. 36, Bldg. 12
TIN: 7726732582
KPP: 771501001
OGRN/OGRNIP: 1137746984462
Bank Details:
Bank: Tinkoff Bank JSC, Moscow
BIC: 044525974
Settlement Account: 40702810410000734991
Correspondent Account: 30101810145250000974